IT and Telecommunications

Interactive and efficient communication with your customers is not always easy, but it can be achieved with Tacton Configurator embedded in your eCommerce platform or sales support system. A highly complex product such as a telephone switch can be configured by a wide range of customers. By specifying a user experience level, anyone from a skilled engineer to a DIY enthusiast can configure the same product to satisfy their own needs.

 

The versatility of Tacton Configurator also makes it a valuable tool in situations where a salesperson is still the preferred option. A salesperson often acquires knowledge of his or her product line over many years; but in the volatile world of IT the luxury of ‘on the job’ experience is rare. However, using Tacton Configurator as a sales support tool, even newly recruited sales personnel can operate with up-to-date expert knowledge at their  fingertips.