Tue, Nov 17, 2020 8:00AM – 10:30 AM CST / 3:00 PM – 5:30 PM CET


Customer-Centricity in the age of Disruption

Everyone in Manufacturing knows that traditionally the buying experience for highly customizable products is high-touch, very complicated, and often disjointed. Partner that with recent economic uncertainty, social distancing practices, and unease about travel– there’s a new sense of urgency to digitalize quickly!

The top industrial manufacturers in the world are focused on implementing disruptive technologies to meet the demands of customers that are conducting business across channels.

At the “Smart Commerce Summit: Customer-centricity in the age of Disruption” Tacton customers Atlas Copco, nVent, and Pelco shared their learnings from focusing their digital transformation on customer-centricity.

A big thank you to our speakers, Lennart Remnebäck (Atlas Copco), Alexander van der Weide (nVent), Fahad Mehboob (Pelco), and Mauro Boffardi (Intershop) for sharing their stories and approach to their customers’ experience.

Our Speakers

Bo Gyldenvang


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Lennart Remnebäck

Atlas Copco
Vice President Tool Attachments

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Mauro Boffardi

Customer Success Leader

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Alexander van der Weide

VP of Marketing for Enclosures

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Fahad Mahboob

Technology & Customer Engagement Manager

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Nick Thompson

VP Product Marketing

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Smart Commerce Online Summit Spring 2020

The SMART COMMERCE ONLINE SUMMIT is the virtual conference and enabler for decision-makers and business strategists. Practical presentations provide valuable insights and information on the topic of digital sales and how the use of innovative digital solutions supports companies in developing new business models and generating growth.
In Spring 2020, digital pioneers and global players like Siemens and Volvo showed how they are building the digital sales force of tomorrow today. We invite you to view sessions from our most recent virtual summit to get a taste of what to expect!

“Gartner recognizes Tacton as a ‘Visionary’ in the 2020 Magic Quadrant for CPQ Application Suites.”

“What convinced us early on was Tacton’s know-how in visual configuration and their industry expertise”

Marc Witte, MAN Truck & Bus SE

“Tacton is the most important sales tool we have. It’s easy, fast and we can’t work
without it”

Martin Björklund, Swisslog