Enhanced Capability Automatically Generates CAD Drawings of Custom, Configured Products to Deliver Products Faster and Eliminate Errors

CHICAGO and STOCKHOLM, April 13, 2021 — Tacton, a global leader in CPQ-based Smart Commerce solutions for manufacturers, today announced Tacton CPQ with CAD Automation, a newly enhanced product capability that fully automates the generation of CAD drawings of highly customized and configured products. CAD automation allows manufacturers to configure, design, and deliver custom products faster and with precision, eliminating errors and empowering customers, sales teams, and engineering to generate technical CAD drawings automatically.

In highly configurable manufacturing, customers often require detailed technical drawings to close a sale, but challenges such as manual handovers can lead to long and drawn-out sales processes. In addition, stakeholders often lack a single source of product data, leading to costly technical product design errors — not to mention, unhappy customers. Tacton CPQ with CAD Automation eliminates these pain points by empowering customers and sales reps without CAD skills to automatically generate technical drawings based on configurations. This automation empowers customers and sales while allowing engineers to focus on innovation, new products, and other value-creating tasks.

“In complex sales, engineering needs to be involved in every customer case to provide detailed technical drawings to close sales and build the customized products, but misunderstandings and a lack of technical product knowledge often lead to invalid quote requests,” said Bo Gyldenvang, Chief Executive Officer at Tacton. “When paired with our CPQ, CAD Automation automates these manual processes with ease, which makes sales teams more effective, frees up time for engineers, and, ultimately, delivers a pain-free experience to end customers.”

Tacton’s 15-plus years of experience and extensive knowledge of manufacturing vertical requirements contribute to making Tacton CPQ with CAD Automation a breeze to use because it is:

• Easy to implement: Fast and easy CAD mappings via point-and-click with no coding required can be validated immediately and directly connected to the CPQ platform to exchange data in the background.
• Easy to use: A simple and context-sensitive UI speeds up navigation, matching the UI of the host CAD system to ease orientation while integrated help texts speed up the onboarding of new users.
• Easy to maintain: Clear separation between configuration models and CAD mappings along with intuitive recognition of already mapped elements allows users to simply test individual values or a complete configuration. In addition, one set of constraints means administrators don’t need to worry about synchronizing systems.

“With Tacton CPQ with CAD Automation, customers come in through the webshop, configure a product to their exact business requirements and, once finished, have instant access to validated 2D and 3D drawings, pricing and delivery time,” said Marcel Walvoort, Product Configuration Manager at Kramp, one of the largest technical wholesalers in Europe. “If a customer orders the item on Monday, they will have it by Wednesday. This is a major competitive advantage for us.”

Generating and providing CAD files early in the sales process eliminates misunderstandings and costly errors, ensuring reliability to the customer and promoting trust. Tacton CPQ with CAD Automation allows manufacturers to offer customized designs at a much lower cost, creating a valuable competitive advantage and boosting customer satisfaction.

Learn more in our Ultimate Guide to CAD Automation eBook!

CHICAGO and STOCKHOLM, April 8, 2021 – Tacton, a global leader in Smart Commerce solutions for manufacturers, announced it will host its Spring 2021 Smart Commerce Online Summit on May 6 at 9:30 a.m. EST. The event’s theme is “Drive Sales and Secure Future Business Growth.” Audience members will hear from leaders in the manufacturing field including Thomas Wrana, Senior Manager at Accenture, Aaron Craig, Global Marketing Director at nVent, and Bastian Fietje, Head of Group Projects at Plus Pack.

Discussions during the summit will look at how 2020 disrupted typical manufacturing operations and how manufacturers need a new customer-driven business model in order to sell highly customizable products. Practical presentations will provide valuable insights on topics such as:

• How manufacturers can raise their game in today’s marketing, sales, and service revolution
• The success strategies and critical business capabilities of the sales of the future
• How manufacturers can tackle the challenges of the new B2B buying behavior

“As I have been interacting with our customers, I’ve gained valuable insights on where they’re focusing to differentiate themselves and build sustainable growth,” said Bo Gyldenvang, Chief Executive Officer at Tacton. “We’re excited to invite Thomas (Accenture), Bastian (Plus Pack), and Aaron (nVent) to share their stories about becoming more customer-focused to drive both sales and growth.”

For more information, or to register to attend, please visit https://www.tacton.com/knowledge/2021-smart-commerce-online-summit/

Tacton’s ‘State of Digital Manufacturing Survey’ Reveals the Strategies and Technologies Manufacturers Are Betting On to Help Them Thrive in 2021

CHICAGO and STOCKHOLM, March, 8th, 2021 — Tacton, a global leader in CPQ-based Smart Commerce solutions for manufacturers, today announced the results of its “State of Digital Manufacturing” research. The survey, conducted in January of this year, reflects changing mindsets among manufacturers as they struggled to pull themselves out of the quagmire of 2020, indicating that digital transformation is more important than ever heading into 2021. Indeed, the survey found that manufacturers believe digital transformation is the key to achieving business goals, with 97% of respondents saying it’s at least somewhat important, and 54% identifying it as extremely important.

The impact of recent economic times didn’t slow digital transformation efforts — in fact, the majority of respondents said they have continued or accelerated their efforts. Supply chain optimization is the most critical digital transformation investment initiative among manufacturers during the current economic uncertainty, with 64% citing it, followed by the digitalization/automation of internal processes (59%).

For the “State of Digital Manufacturing” report, Tacton surveyed more than 100 decision-makers, director and above, from the industrial manufacturing sector.

Most businesses believe that increasing product quality (59%) driving sales and revenue (58%), and improving customer experience (49%), are the three most important strategies for business growth and success. The survey found that leaders with different roles within organizations focus on different initiatives to achieve those business goals. For example, VP and C-level staff consider customer self-service sales an important investment initiative, while directors are more likely to believe digitalization/automation of internal processes are more important.

“The higher the importance a company assigns to digital transformation efforts, the more likely they are to believe improving the customer experience is important to remain competitive,” said Bo Gyldenvang, Chief Executive Officer at Tacton. “With this in mind, it’s encouraging to see manufacturers accelerating their digital transformation and focusing on their customer, to future-proof their business.”

Domestic and International Manufacturers Differ 

According to the survey, U.S. companies seem to be further along in their digital transformation efforts compared to companies in other countries. International businesses do recognize a gap: A full 50% of international respondents said their organization lags behind competitors on the digital transformation front, compared to just 15% of domestic respondents who said the same.

In addition, U.S. companies place higher importance on customer self-service sales and supply chain optimization, while international companies place higher importance on partner/dealer sales and the digitalization/automation of internal processes. Also, international companies place more importance on improving the customer experience and increasing product quality when compared to their U.S. counterparts.

For more information and to download the full “State of Digital Manufacturing” report, visit: https://www.tacton.com/knowledge/the-state-of-digital-manufacturing-2021/ 

Leaders Are Rated Highly by G2 Users and Have Substantial Market Presence Scores

CHICAGO and STOCKHOLM, Dec. 15, 2020 — Tacton, a global leader in CPQ-based Smart Commerce solutions for manufacturers, today announced it has been identified as a Leader in CPQ enterprise software for Winter 2020 based on its high levels of customer satisfaction and likeliness to recommend ratings from real users on G2, the world’s leading business solutions review website.

Among those in the Leader quadrant, Tacton had the second-highest ranking in terms of customer satisfaction.

“We take a customer-centric approach with our product to ensure we are meeting the needs of our users, so it means a lot to be recognized by our customers as a G2 Leader because it reflects the sentiment,” said Bo Gyldenvang, Chief Executive Officer at Tacton. “We are excited by the momentum we have created and look forward to further improving our standing in 2021.”

Products shown on the Enterprise Grid for CPQ received a minimum of 10 reviews/ratings in data gathered by Nov. 24, 2020. Products are ranked by customer satisfaction (based on user reviews) and market presence (based on market share, seller size, and social impact) and placed into four categories on the Grid. Tacton appeared in the Leader quadrant because its product was rated highly by G2 users and had substantial Market Presence scores.

Learn more about what real users have to say (or leave your own review of Tacton) on G2’s CPQ Software review page.

About Tacton
Tacton enables Smart Commerce for manufacturers by empowering organizations to extend beyond traditional commerce. Tacton Smart Commerce ensures manufacturers always offer optimal solutions to their customers throughout the entire B2B buyer journey. Our industry expertise and leading technology enable a seamless customer experience. Tacton provides solutions to our global customers such as ABB, Bosch, Caterpillar, Daimler, MAN, Mitsubishi, Siemens, Toshiba and Yaskawa. Tacton is headquartered in Chicago, Illinois and Stockholm, Sweden, with regional offices in Karlsruhe, Germany; Warsaw, Poland; and Tokyo, Japan.

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Contact:
tactonpr@bocacommunications.com

Partnership Delivers Manufacturing Customers a Consumer-Grade E-Commerce Experience 

CHICAGO and STOCKHOLM, Nov. 23, 2020 — Tacton, a global leader in Smart Commerce solutions for manufacturers with CPQ, today announced a self-service, visualization-powered e-commerce solution through a partnership with B2B e-commerce platform provider Intershop. When powered by Tacton CPQ, manufacturers can sell their highly customizable product portfolio through an unprecedented enterprise-grade customer portal offering a 100% self-serve e-commerce experience.

Customer expectations across industries have evolved as consumers make more and more purchases using self-service online services. To meet these growing demands, manufacturers need to expand their offerings to include an end-to-end self-serve e-commerce experience. Under the partnership between Tacton and Intershop, customers of equipment manufacturers can use a digital customer portal that enables them to collaborate digitally throughout their buying experience, starting with the configuration process all the way through product lifecycle management.

“Our customers are focused on their customers’ experience, and this partnership brings that aspiration to a whole new level,” said Bo Gyldenvang, CEO of Tacton. “Intershop is a proven innovator in the self-serve e-commerce space offering customer portals with a 360-degrees view, providing personalized content and self-services. We are excited to leverage their solutions with ours to empower manufacturers to offer their customers a truly world-class customer experience.”

“Intershop provides B2B customer portals offering the same type of high-end experience they are used to in the B2C world throughout the customer life cycle. Our solution aligns perfectly with Tacton’s goals in the manufacturing space,” said Dr. Jochen Wiechen, CEO of Intershop Communications AG. “Tacton has emerged as a leader in helping manufacturers give customers the type of digital real-time visual sales experience today’s consumers crave, and we look forward to helping them advance this even further with our customer portal capabilities.”

With the most advanced manufacturing configurator on the market, Tacton solves the challenges facing today’s manufacturers that need to deliver highly customized products across all channels. The company’s capabilities allow it to power a full e-commerce solution for manufacturers, and the partnership with Intershop will expand this offering into highly configurable manufacturing for both prospects and existing customers.

For more information on Tacton and its smart manufacturing capabilities:

• Book a demo and see how Tacton can help your company increase efficiencies, sales volume, and net profit
• Visit the Tacton-Intershop partner page
• View the partnership blog post
• View how Visualization helped Tacton become a Visionary in Gartner’s Magic Quadrant for Configure, Price and Quote Application Suite

About Intershop

Intershop Communications AG (founded in Germany 1992; Prime Standard: ISHA) is an independent, internationally leading provider of omnichannel commerce solutions. The latter are available as cloud-based commerce-as-a-service solutions or as licensed models and combine the expertise from over 25 years of software development for online commerce. Upon request, Intershop orchestrates the entire omnichannel commerce process chain – from the design of online channels to the implementation of software to fulfillment. Around the globe, more than 300 enterprise customers run Intershop solutions. Customers include large corporations such as HP, BMW, Würth and Deutsche Telekom as well as medium-sized enterprises. Intershop operates in Europe, the USA and the Asia-Pacific region.

About Tacton

Tacton enables Smart Commerce for manufacturers by empowering organizations to extend beyond traditional commerce. Tacton Smart Commerce ensures manufacturers always offer optimal solutions to their customers throughout the entire B2B buyer journey. Our industry expertise and leading technology enable a seamless customer experience. Tacton provides solutions to our global customers such as ABB, Bosch, Caterpillar, Daimler, MAN, Mitsubishi, Siemens, Toshiba and Yaskawa. Tacton is headquartered in Chicago, Illinois and Stockholm, Sweden, with regional offices in Karlsruhe, Germany; Warsaw, Poland; and Tokyo, Japan.

Trial Allows Organizations to Experience the Leading CPQ Solution Risk-Free, Specifically Tailored to Their Unique Individual Needs

CHICAGO and STOCKHOLM, Nov. 17, 2020 — Tacton, a global leader in CPQ-based Smart Commerce solutions for manufacturers, today announced an unprecedented program that provides interested organizations with a hands-on test drive of the industry’s leading CPQ platform at zero cost. The limited “CPQ Test Drive” program is a free offer through Dec. 31 that provides organizations with a risk-free trial. Through this program, Tacton will design a customized, live SaaS prototype then hand over the keys to the customer for 30 days.

Analysts and their impressive customer base agree that Tacton CPQ was built for manufacturers.

Gartner, Inc. recently positioned Tacton as a “Visionary” in its 2020 Magic Quadrant for CPQ report*, the third year in a row that Tacton has appeared in the Quadrant and second as a Visionary. In addition, the company was identified as a Fall 2020 Leader in CPQ software based on its high levels of customer satisfaction and likeliness to recommend ratings from real users on G2, the world’s leading business solutions review website.

“We are offering this program to give manufacturers the opportunity to easily and affordably see for themselves why analysts recognize Tacton as the best CPQ for complex manufacturing,” said Bo Gyldenvang, Chief Executive Officer at Tacton. “We want to bring the customer behind the curtain in this experience and give them the power to broadly assess the impact that CPQ can have on their business. At the same time, allowing them to evaluate why our solutions and specialized domain expertise contribute to Tacton’s customers being leaders and disruptors in their industry.”

Tacton delivers the most comprehensive consumer-grade platform that allows manufacturers to make it easy for their customers to visualize and customize highly complex products and receive accurate pricing information in real-time. A long list of world-class manufacturers such as Siemens and Volvo Penta already use the Tacton platform to improve the CPQ experience for their customers, improving relationships, making processes more efficient, and ultimately, driving revenue.

With Tacton’s CPQ Test Drive offer, organizations will:

• Experience a live CPQ prototype based on the customer’s product.
• See first hand how CPQ transforms the customer buying experience and empowers sellers.
• Work with CPQ experts with 20-plus years of industry experience supporting the world’s largest manufacturers.
• Use CPQ to strategically transform the business with an in-depth look at critical points to digitalize and add value for customers.
• Learn what it takes to set-up, administer, and maintain the leading CPQ solution in the industry.
• Walk away with 30 days of access to a live, working system.

Those interested in Tacton’s CPQ Test Drive offer must register prior to Dec. 31, 2020, although workshops will be scheduled to take place into 2021. Space is limited — interested organizations can learn more and inquire about the offer at https://www.tacton.com/knowledge/custom-prototype/.

*Source: 

Gartner, Magic Quadrant for Configure, Price, Quote Application Suites, Mark Lewis, Dayna Ford, 28 September 2020.

Gartner Disclaimer: 

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Tacton

Tacton enables Smart Commerce for manufacturers by empowering organizations to extend beyond traditional commerce. Tacton Smart Commerce ensures manufacturers always offer optimal solutions to their customers throughout the entire B2B buyer journey. Our industry expertise and leading technology enable a seamless customer experience. Tacton provides solutions to our global customers such as ABB, Bosch, Caterpillar, Daimler, MAN, Mitsubishi, Siemens, Toshiba and Yaskawa. Tacton is headquartered in Chicago, Illinois and Stockholm, Sweden, with regional offices in Karlsruhe, Germany; Warsaw, Poland; and Tokyo, Japan.

Nov. 17 Event to Feature Speakers from Atlas Copco, Intershop, Pelco and nVent

CHICAGO and STOCKHOLM, Oct. 28, 2020 — Tacton, a global leader in Smart Commerce solutions for manufacturers with CPQ, today announced it will host its Fall 2020 Smart Commerce Online Summit on Nov. 17 at 3 p.m. CET (9 a.m. EDT). The event’s theme is “Customer-Centricity in the Age of Disruption” and will teach attendees about the importance of a buyer-focused experience.

Discussions during the summit will look at how and why the world’s top industrial manufacturers are focused on implementing disruptive technologies to meet the demands of customers that conduct business across channels and platforms. Presenters at the event will include Lennart Remnebäck, Vice President of Tool Attachments at Atlas Copco; Mauro Boffardi, Customer Success Leader at Intershop; Alexander van der Weide, Vice President of Marketing and Sales at nVent; Fahad Mahboob, Technology and Customer Engagement Manager at Pelco; Nick Thompson, Vice President of Product Marketing at Tacton; and Bo Gyldenvang, Tacton’s CEO.

“I have been spending a lot of time with our biggest customers and prospects and they are all focused on one thing: streamlining the customer experience and empowering buyers across channels,” Gyldenvang said. “This is why we have invited our leading customers to share their experiences and help teach others how they approach their customers.”

Registration for the online event can be found here. 

Tacton’s Smart Commerce Online Summit is a virtual conference and enabler for decision-makers and business strategists. Practical presentations will provide valuable insights and information on the topic of digital sales and how the use of innovative digital solutions supports companies in developing new business models and generating growth. Tacton CEO Bo Gyldenvang will open the event with a kickoff keynote, while VP of product marketing Nick Thompson will offer closing remarks. Other sessions include:

• Understand the Need and Deliver with Speed: Lennart Remnebäck, Vice President of Tool Attachments at Atlas Copco, shares how an unbroken digital chain is key to delivering with speed throughout the customer journey. Lennart will detail the digitalization journey that started with CRM, and now connects all investments from ERP, PDM, and more to deliver the end product to their customers—fast. Don’t miss this opportunity to hear from a manufacturing leader in customer experience.
• Embrace the Customer Revolution: B2B Customers demand the same sleek, always-on experience they’ve enjoyed as consumers – without cumbersome processes or inefficient handoffs. Reimagine e-commerce and unify all your customer services company-wide – from presales, to sales, to after-sales – to boost your business. Intershop and Tacton will discuss the creation of digital strategies around your customers and showcase a digital customer portal with must-have information and readily accessible self-service-tools.
• Developing a Customer-centric Digital Strategy: Alexander van der Weide, leader of Sales and Marketing at nVent Hoffman, will discuss how a robust digital experience strategy ensures nVent Hoffman provides an easy and engaging customer experience and outstanding customer service.
• Mapping the Customer Journey: Service has always been a central part of Pelco’s culture, and they continue to position themselves as a trusted source for customer-centric leadership across the security industry. Fahad Mahboob of Pelco will discuss how the company has developed an approach to remove friction from the customer journey and deliver a better purchase experience through innovative processes.

For more information, or to register to attend, follow the link here!

About Tacton
Tacton enables Smart Commerce for manufacturers by empowering organizations to extend beyond traditional commerce. Tacton Smart Commerce ensures manufacturers always offer optimal solutions to their customers throughout the entire B2B buyer journey. Our industry expertise and leading technology enable a seamless customer experience. Tacton provides solutions to our global customers such as ABB, Bosch, Caterpillar, Daimler, MAN, Mitsubishi, Siemens, Toshiba and Yaskawa. Tacton is headquartered in Chicago, Illinois and Stockholm, Sweden, with regional offices in Karlsruhe, Germany; Warsaw, Poland; and Tokyo, Japan.

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Contact:
tactonpr@bocacommunications.com

Tacton Positioned as a Visionary for the Third Year in a Row

CHICAGO and STOCKHOLM, Sept. 30, 2020 — Tacton, a global leader in Smart Commerce solutions for manufacturers with CPQ, today announced that Gartner, Inc. has positioned it as a “Visionary” in its 2020 Magic Quadrant for CPQ report*. This is the third year in a row that Tacton has appeared in the Quadrant and second as a Visionary.  The full report is available at no charge from the Tacton here:

Get your Magic Quadrant today!

The report evaluated 17 different CPQ software vendors and placed Tacton in the Visionaries quadrant.

“We believe Tacton has landed in the Magic Quadrant for a third straight year because we have moved the needle on innovation in the CPQ software space for manufacturers,” said Bo Gyldenvang, Chief Executive Officer at Tacton. “Customers have recognized the unmatched consumer-grade experience our product offers and we aim to further improve our Magic Quadrant standing in the years to come.”

According to Gartner, “Tacton had the highest score for the Complex Manufacturing use case in this year’s Critical Capabilities report. The vendor has multiple customers in each of the following manufacturing industry sub-segments: machinery; production lines; power generation; medical equipment; heavy vehicles and equipment; processing and control of fluids and gas; and vertical transportation.”

“When we needed a tool to help meet our complex needs, we turned to Gartner’s Magic Quadrant for an external and unbiased view,” said Christine Radke, head of tools excellence and digital officer at Siemens. “With our wide variety of products and systems, most standard configuration products can’t handle our needs, but Tacton has exceeded them so we can handle our processes in a leaner way.”

*Source: Gartner, Magic Quadrant for Configure, Price, Quote Application Suites, Mark Lewis, Dayna Ford, 28 September 2020.

Gartner Disclaimer:

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Tacton

Tacton enables Smart Commerce for manufacturers by empowering organizations to extend beyond traditional commerce. Tacton Smart Commerce ensures manufacturers always offer optimal solutions to their customers throughout the entire B2B buyer journey. Our industry expertise and leading technology enable a seamless customer experience. Tacton provides solutions to our global customers such as ABB, Bosch, Caterpillar, Daimler, MAN, Mitsubishi, Siemens, Toshiba and Yaskawa. Tacton is headquartered in Chicago, Illinois and Stockholm, Sweden, with regional offices in Karlsruhe, Germany; Warsaw, Poland; and Tokyo, Japan.

Contact:

tactonpr@bocacommunications.com

Tacton Identified as one of the Best CPQ Software Products Based on High Customer Satisfaction and Likeliness to Recommend

CHICAGO and STOCKHOLM, Sweden, Sept. 23, 2020– Tacton, a global leader in Smart Commerce solutions for manufacturers with CPQ, today announced it has been identified as a Leader in CPQ software based on its high levels of customer satisfaction and likeliness to recommend ratings from real users on G2, the world’s leading business solutions review website.

Products in the Leader quadrant are rated highly by G2 users and have substantial Market Presence scores.

“Being recognized as a G2 Leader is always an honor because it reflects high customer satisfaction from those who actually use the product each and every day,” said Bo Gyldenvang, Chief Executive Officer at Tacton. “As we continue to build out our product with unmatched visualization capabilities and a truly consumer-grade experience for manufacturers, we hope to continue our status as a G2 Leader for the foreseeable future.”

Tacton achieved Leader status on the CPQ Software Enterprise Grid by receiving positive reviews from verified users compared to similar products in the CPQ category. For inclusion in the report a product must have received ten or more reviews.

“Rankings on G2 reports are based on data provided to us by real users,” said Michael Fauscette, chief research officer, G2. “We are excited to share the achievements of the products ranked on our site because they represent the voice of the user and offer terrific insights to potential buyers around the world.”

Learn more about what real users have to say (or leave your own review of Tacton) on G2’s CPQ Software review page.

About G2
G2, the world’s leading business solution review platform, leverages 1M+ user reviews to drive better purchasing decisions. Business professionals, buyers, investors, and analysts use the site to compare and select the best software and services based on peer reviews and synthesized social data. Every month, more than three million people visit G2’s site to gain unique insights.

About Tacton
Tacton enables Smart Commerce for manufacturers by empowering organizations to extend beyond traditional commerce. Tacton Smart Commerce ensures manufacturers always offer optimal solutions to their customers throughout the entire B2B buyer journey. Our industry expertise and leading technology enable a seamless customer experience. Tacton provides solutions to our global customers such as ABB, Bosch, Caterpillar, Daimler, MAN, Mitsubishi, Siemens, Toshiba and Yaskawa. Tacton is headquartered in Chicago, Illinois and Stockholm, Sweden, with regional offices in Karlsruhe, Germany; Warsaw, Poland; and Tokyo, Japan.

Contact:
tactonpr@bocacommunications.com