Because Tacton's product configurator validates the complete solution space after each selection, the proposed solution is always 100% correct, down to the bill-of-material (BOM) level.
This connects sales and manufacturing in an entirely new way, ensuring that they always stay in sync and removing error-prone information handovers.
Product configurator rules, product data and user interface data are stored separately and can be changed independently without having to update or change the other areas. This is unique to Tacton and means that it is extraordinarily fast and simple to make updates to the portfolio as products are introduced or evolve, and as pricing changes.
Areas of product knowledge can be set up as separate modules with clear interfaces and areas of responsibility. This means you can allocate maintenance and support across your organization to best match product and commercial expertise.
What really sets Tacton apart lies at the heart of the solution: a powerful, constraints-based product configurator engine built to handle the most challenging configuration environments.
The complexity of your product portfolio will never be a limiting factor in a Tacton implementation.
It’s always a challenge when you’re trying to roll out a new system. But the minute people started using Tacton, they could see the benefits and how it made life so much easier.
The lion’s share of our sales comes from standard products, but it’s often our ability to offer customized solutions that wins us new business.
Tacton is the most important sales tool we have. It is easy, fast and we can’t work without it!
Tacton was the only solution we found that makes it possible to approach a configuration from different angles. Regardless of the customer’s starting point, the software always calculates the best solution by working with constraints on business rules instead of running down a decision tree.
I know many companies hesitate to introduce a configurator because they think – our products cannot be structured or streamlined in a good way or, our combinations are too complicated. We also heard these comments in our company. There were people who said it wouldn’t be possible, but it was. The configurator helped us overcome those concerns and even convinced the “experts” sitting on the product knowledge.
We quickly understood that a sequential, rule-based configurator would never meet our needs. We didn’t want to have to answer the same question over and over. We wanted to define a customer’s requirement and for that requirement to filter through to all areas it affected automatically. We also wanted to be able to start at any point in the configuration – if you don’t have an answer to a particular question, it doesn’t matter – the configurator should do the thinking for you. And that is exactly what Tacton provided us with.
The beauty of the Tacton Configurator is that it will guide the sales rep through the sale and get the configuration of the product and quotation correct each time. It now takes us only five minutes to generate a complete budget offer including pricing. This saves us tremendous amounts of time and money.
In the water treatment industry, lead-time is often more important than price. With the combined SolidWorks and TactonWorks solution, once our proposal is accepted, design goes through engineering in just a few days, then out to fabrication. This type of automation has been a key factor in our business growth.
“In the past, we did everything to the customer’s wishes. Today, the customer still has this perception, but we are in fact supplying a configured product based on carefully identified and standardized building blocks. This makes us faster and helps keep our stock levels down. It also ensures that products are already validated from a design and manufacturing point of view before an order is placed.”
