Resources by role: Customer Services

eBook: Customer Self-Service Portals for Manufacturing

Creating customer self-service portals for manufacturing is the first step to a seamless end-to-end customer journey

Manufacturing is rapidly changing, customers want B2C like experiences when they are purchasing highly configurable manufacturing products.

But doing that has never been a simple task, with self-service portals for manufacturers powered by Configure, Price, Quote solutions it can become a fast, exciting way to sell.

Learn how CPQ, visualization and customer self-service portals for manufacturers enable customers to configure their products from anywhere, and with 100% accuracy.

What’s in the eBook?

  • How to optimize customer self-service portals with CPQ
  • Using visualization embedded in the portal to create a wow factor for customers
  • Visual analytics, configuration, guided selling, price optimization and more!

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eBook: Fitting CPQ into Your System Architecture

Fitting CPQ into Your System Architecture

Fitting CPQ into Your System Architecture is the first step to a truly digital manufacturing operation

Creating a harmonious landscape is easier said than done. Without proper thought about how the pieces fit together adopting CPQ tools can become a fools’ errand. That’s why defining how each piece of the landscape puzzle will fit together can give answers to use which product and when. When implemented in your tech stack, CPQ provides the single source of data truth for the entire organization to operate on, regardless of the system they use.

While CPQ is the foundational component for manufacturers to sell configurable products, it’s the integrations into the front and back-office systems that truly enable operational efficiency and a seamless customer experience. Fitting CPQ into your system architecture can reduce operational inefficiencies.

What’s in the eBook?

  • Learn how manufacturers are utilizing CPQ to connect with CRM, ERP, CAD, and even eCommerce solutions for a fully integrated customer experience.
  • Sub-workflow solutioning with CPQ
  • Integrations with Salesforce, Dynamics, SAP VC, and more

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Go Beyond Quote-to-Cash with Tacton

the m

Manufacturers have long struggled with inefficient processes and poor customer service. Many have found that using a quote to cash solution has enabled them to move faster, sell better and become more customer-centric.

But the competition is quickly catching up to these solutions. That’s why many have began looking for solutions that go beyond quote to cash. Such as Configure, Price, Quote (CPQ) by Tacton.

In addition to CPQ, your teams can enable cutting edge Visual Configuration, integrations, analytics and omnichannel experience for your customers.

What’s in the Go Beyond Quote to Cash eBook?

  • Learn how CPQ can help manufacturers give an optimal solution every time while also enabling customers to work on their own time.
  • How using stunning visualizations can let you showcase highly-customizable manufacturing products fast and accurately
  • How Tacton is helping customers like Siemens and Swisslog define the future of manufacturing.

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The CPQ Guide for Industrial Equipment Manufacturing

Industrial manufacturing can encompass a wide array of products, from robotics to material processing. Many of these manufacturers have struggled with slow quoting, product misconfiguration and much more that cost time and money. Searching for new solutions can lead to a digital transformation and a distinct competitive advantage.

Tacton Configure, Price, Quote (CPQ) software can make all the difference in streamlining internal processes while enabling an omnichannel customer experience

In addition to CPQ, your teams can enable cutting edge Visual Configuration that show products in real-time in their actual environment.

What’s in the CPQ Guide for Industrial Manufacturing?

  • Learn how CPQ can help manufacturers use guided selling to make their newest sales team members sell faster than ever.
  • Discover how CPQ enables the optimal product solution, the first time, every time.
  • Use Visual Configuration to cut down on costly mistakes and misconfigurations.
  • And much more!

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The CPQ Guide for Fluid Control System Manufacturers

Streamlining the selling process of dosing, mixing, filtering, controlling, setting or regulating equipment is what many Fluid and Gas control system manufacturers are trying to do to keep up with new buyer expectations. Many have searched for new solutions that enable fast quoting, manufacturing and selling.

Tacton Configure, Price, Quote (CPQ) software can make all the difference in streamlining internal processes while enabling an omnichannel customer experience

In addition to CPQ, your teams can enable cutting edge Visual Configuration that show products in real-time in their actual environment.

What’s in the CPQ Guide for Fluid Control Systems?

  • Learn how CPQ can help manufacturers use guided selling to make their newest sales team members sell faster than ever.
  • Discover how CPQ enables the optimal product solution, the first time, every time.
  • Use Visual Configuration to cut down on costly mistakes and misconfigurations.
  • And much more!

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CPQ Guide for Packaging and Production Lines Manufacturers

Selling Packaging and Production Line equipment is no easy feat. The equipment is complex with hundreds of configurable options and parameters. Machine or packaging solutions need to interface with a production line and work within a defined space.

The knowledge required to configure the desired product for a customer is immense, and sales-people often have difficulty knowing how to address customer needs and position the best solution.

Configure, Price, Quote (CPQ) software can make all the difference in streamlining internal processes while enabling an omnichannel customer experience

In addition to CPQ, your teams can enable cutting edge Visual Configuration that show products in real-time in their actual environment. Even showing how different legal and safety standards can shape a product.

What’s in the CPQ Guide for Packaging and Production Lines?

  • Learn how CPQ can help Packaging and Production line manufacturers use guided selling to make their newest sales team members sell faster than ever.
  • Discover how CPQ enables the optimal product solution, the first time, every time.
  • Use Visual Configuration to cut down on costly mistakes and misconfigurations.
  • And much more!

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The CPQ Guide for Power Generation Manufacturers

When it comes to Power Generation manufacturing no two customers are the same. Energy and power generation equipment manufacturers face numerous product, industry and customer challenges. These challenges lead to quoting errors, losing customers and wasting time. All of these issues can be addressed with the latest from Tacton.

Tacton Configure, Price, Quote (CPQ) software can handle all of these challenges by streamlining sales processes and enabling a unique omnichannel buying and selling experience.

In addition to CPQ, your teams can enable cutting edge Visual Configuration that show products in real-time in their actual environment.

What’s in the CPQ Guide for Power Generation?

  • Learn how CPQ can help Power Generation manufacturers use guided selling to make their newest sales team members sell faster than ever.
  • Discover how CPQ enables the optimal product solution, the first time, every time.
  • Use Visual Configuration to cut down on costly mistakes and misconfigurations.
  • And much more!

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The CPQ Guide for Elevator and Lift Manufacturers

Manufacturing elevators, escalators and even ski-lifts can become a challenge with thousands of possible product variations, rapidly changing legal and safety standards and selling through multiple vendors.

Tacton Configure, Price, Quote (CPQ) software can handle all of these challenges by streamlining sales processes and enabling a unique omnichannel buying and selling experience.

In addition to CPQ, your teams can enable cutting edge Visual Configuration solutions that show products in real-time in their actual environment. Even showing how different legal and safety standards can shape a product. Learn more in our CPQ guide to elevators and lifts!

What’s in the CPQ Guide for Elevators and Lifts?

  • Learn how CPQ can help elevator manufacturers use guided selling to make their newest sales team members sell faster than ever.
  • Discover how CPQ enables the optimal product solution, the first time, every time.
  • Use Visual Configuration to cut down on costly mistakes and misconfigurations.
  • And much more!

Not Sure You’re Ready to Download?

Check out our online demo video, or try it out yourself!

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The CPQ Guide for Medical Device Manufacturers

Vigilantly monitoring his patient's vitals

Manufacturing and selling medical devices isn’t an easy task. With product variations and global regulations, your teams may have struggled to produce accurate quotes, leading to lost time and money. It’s time for that to change, using CPQ software from Tacton. Our CPQ Guide for Medical Device Manufacturers is based on the conversations we’ve had with our customers and internal experts.

With CPQ it radically streamlines your internal quoting and pricing process by simplifying the selling process down to just a few clicks with guided selling. Not to mention Visual Configuration which gives your customers real-time visuals of how a product will look and feel inside their own offices.

What’s in the CPQ Guide for Medical Device Manufacturers?

  • Learn how CPQ can help automotive manufacturers use guided selling to make their newest sales team members sell faster than ever.
  • Use Visual Configuration to cut down on costly mistakes and misconfigurations.
  • And much more!

Not Sure You’re Ready to Download?

Check out our online demo video, or try it out yourself!

Enter Your Email to Download

The CPQ Guide for Heavy Vehicle Manufacturers

cpq guide for heavy vehicles

Has your automotive or heavy vehicle manufacturing operation struggled keeping up with today’s highly customizable quotes and orders from customers? If the answer is yes, it’s time to consider options such as Tacton CPQ software for the automotive industry. Utilizing CPQ it’s easier than ever to quickly customize, visualize and produce the unique configurations your customers want, and fast Our CPQ guide for heavy vehicles can be your first step in digital transformation.

What’s in the CPQ Guide for Heavy Vehicles?

  • Learn how CPQ can help automotive manufacturers use guided selling to make their newest sales team member sell faster than ever.
  • Use Visual Configuration to cut down on costly mistakes and misconfigurations.
  • Your sales and partner teams have struggled with Total Cost of Ownership (TCO) when selling.
  • And much more!

Not Sure You’re Ready to Download?

Check out our live, interactive Tructon Demo and see for your self how easy it is to configure, price and quote your vehicles!

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