Customer Success Story: Pelco: “Mapping the Customer Journey”

Our customer Pelco is a global leader in video security solutions. The product portfolio includes video surveillance cameras, video management and recording systems, security software and services.

Pelco’s Customers include cities, hospitals, airports, seaports, retail and office environments, as well as schools and universities.

At our latest Online Summit, Pelco’s Fahad Mahboob explained how with our solutions Pelco achieved:

  • Tailored its own sales and distribution processes better to customer requirements and customer journey.
  • Reducing the complexity of product configuration and pricing.
  • Reducing the number of offer revisions.