CUSTOMER SELF-SERVICE
Jump-start the buyer journey with self-service CPQ software
Customers engage with the full capabilities of your complex product offerings on their own—anytime, anywhere—with an intuitive online product configurator.
Offer a 24/7 customer experience
Empower customers to research and learn about products without sales team assistance.
Support customers’ preferred buying behaviors
Let your digital-native customers investigate in comfort and without feeling any pressure.
Deliver knowledge and guidance on your customers’ terms
Give customers the freedom to acquire information at their own pace.
Elevate your customer engagement
Differentiate your company from competitors by doing more to support customers on their buying journeys.
Enable customers to choose products with confidence
Give customers convenient access to timely, in-depth product information on demand to propel their buying journeys with the Tacton’s self-service CPQ product configurator software.

Create a branded user experience
With the Tacton platform, you can tailor your customer self-service user interface to align with your brand and digital presence for a more cohesive customer experience.

Support lead generation
Give prospects the ability to explore all the features and options of your products using an embedded product configurator with your preferred level of pricing transparency. When the prospect is ready to engage, they can send a quote request to the sales team via the Tacton platform.

Bring products to life with 3D visualization
Boost customer experience by allowing prospects to assemble your products virtually via their web browsers, gaining a greater sense of how the completed products will look and perform when delivered.


Recognitions
Tacton: A Gartner® Magic Quadrant™ Leader for CPQ Applications
See why Tacton was named a 3x Leader and positioned highest on the Ability to Execute Axis.
GO DEEPER
Discover more about customer self-service and omnichannel sales
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Customer Self-Service
Empower buyers to confidently configure and share products independently.
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Design Automation
Automate the creation of CAD models and 3D drawings to free engineering resources.
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Omnichannel Selling
Ensure a consistent sales experience across direct, dealer, and digital channels.