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Mapping the Customer Journey with Pelco and Tacton CPQ


Pelco is a global leader in video security solutions. The product portfolio includes video surveillance cameras, video management and recording systems, security software and services.

Pelco’s Customers include cities, hospitals, airports, seaports, retail and office environments, as well as schools and universities.

Watch the video in which Fahad Mahboob explains how Pelco created value with Tacton CPQ:

  • Tailored sales and distribution processes to better support customer requirements and customer journey.
  • Reducing the complexity of product configuration and pricing.
  • Reducing the number of offer revisions.

“CPQ has the capability to pull in data from our ERP and CRM and puts it all together. So, we are giving much more information now that we simply couldn’t do before Tacton”

Fahad Mahboob, Product Owner, Digital