Keeping up with the New Manufacturing Buyer

Keeping up with the New Manufacturing Buyer

The manufacturing is undergoing a seismic shift, driven by a confluence of technological advancements, changing market dynamics and the evolving expectations of a new generation of buyers.

The days of relying on traditional, relationship-driven sales approaches are rapidly fading as digital transformation reshapes the B2B landscape. Manufacturers now find themselves navigating a complex environment where speed, agility and customer-centricity are no long optional, they are imperative for survival and growth.

Today’s buyers are more informed about products and companies they want to purchase from. Over 80% of the buying process now occurs without engaging a vendor, it was 67% just three years ago (Gartner). These new customers also want the same exciting and personalized experience they encounter in the B2C world.

Discover how Configure, Price, Quote (CPQ) software is helping manufacturers achieve a fast and flawless customer experience in our latest eBook, Keeping up with the New Manufacturing Buyer! In this comprehensive guide we discuss what buyers want and how manufacturers can provide a new and exciting journey for faster sales.

Related content

View all
2024 Year in Review for Manufacturing

2024 Year in Review for Manufacturing

With over 80% of the buying process now completed before customers ever engage with a vendor, manufacturers must deliver seamless, buyer-focused experiences to stay relevant. Meeting these new expectations requires the right tools, insights, and strategies.

CPQ RFP Template: Identify the Best Partner for Your Business

CPQ RFP Template: Identify the Best Partner for Your Business

Choosing the right CPQ platform is a high-stakes decision for manufacturers with complex products and sales processes. This CPQ RFP template helps you cut through vendor marketing and uncover the capabilities that truly align with your business. Use this template to streamline vendor evaluations, connect stakeholders, and avoid common CPQ pitfalls. This template helps you: […]

The AI Shift: Building a Smarter CPQ Strategy in the Era of Smart Manufacturing

The AI Shift: Building a Smarter CPQ Strategy in the Era of Smart Manufacturing

AI is changing more than how manufacturers build. It’s changing how they sell.  As manufacturers extend AI across the smart factory, AI-powered CPQ and buyer engagement will play a central role in both front-end and back-end operations. Yet many teams still evaluate CPQ platforms through a feature checklist, looking for AI “features” without rethinking how […]