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As sales cycles lengthen and digital buyers drop off at the first sign of friction. Buyers now need more guidance, support, and understanding of their business goals beyond what the current configure, price, quote (CPQ) process provides.
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In manufacturing today, 43% of businesses rely on Excel for complex quoting, and 51% require engineering involvement for most quotes. One small error can trigger rework and lost revenue. It’s slow, risky, and inefficient, but it’s familiar.