For the second year in a row manufacturing is rapidly moving towards creating digital first experiences for both internal operations and customer experiences.
To help manufacturers keep up-to-date with these developments, we’ve released this report, focusing on how manufacturers are creating resiliency for smooth & disruption proof end-to-end operations.
The COVID Pandemic has highlighted new issues since it’s initial impact.
Companies are now dealing with staffing shortages, and supply chain issues. This is compiled by still having challenges dealing with quote efficiency, lack of automation and new buyers who want a fully online journey.
Many of our respondents noted the current challenges: “The fact that we can’t hire people, but we desperately need to expand”. The struggles continue, “Being able to meet customer demand along with supply chain keeping up with demand.” It’s clear that the pandemic is still creating challenges for manufacturers. These challenges make it nearly impossible to create a fast and flawless operation that is focused on smooth and disruption proof operations.