nVent Hoffman offers enclosures and protections for electrical installations and other sensitive equipment. nVent Hoffman operates globally, with over 9000 employees and $ 1 billion in turnover. nVent’s customers come from various industries, such as Discrete Manufacturing, Process Industries, Commercial & Residential, and Energy, and has been a Tacton customer since 2019.
The challenges nVent Hoffman faced before CPQ
- Long response times (RFQs)
- Slow introduction of new products
- Difficult to phase out legacy products
- High training costs
- Difficult for customers to understand and overview product offering
- Customized and offered products could not be manufactured
- Quotes only focused on technical specification and prices
- Quoting tools were difficult to scale, not only internally, but also towards distributors and partners