Tacton Omnichannel Sales for Manufacturing

Give Your Customers a First-Class Digital Buying Experience with Omnichannel Sales for Manufacturing 

Meeting with Your Customer Online is a Challenge. We Know how to Address it

Customers are interacting less with your sales team and moving towards an increasingly online buying journey. New digital transformation strategies must put customer engagement at the forefront whether online direct sales, or through partner channels. 

While new for many manufacturers, an omnichannel approach is necessary for engaging with customers across the channels they choose. Win the race to reinvent B2B manufacturing sales with an experience that goes beyond traditional interactions and extends your reach to partners, dealers, and customers using self-service for configurable products.  

Omnichannel Sales for Manufacturing Features and Benefits

Connect your direct, reseller and online sales channels for a fully synchronized and supported buying journey 

Generate high-quality leads with an online configurator to intrigue prospects with ease-of-use of the product

Self-Service enables your customers to build, visualize, and quote their products quickly and accurately  

Stay in control of content, product, and prices no matter the channel customers choose 

Manufacturers Trust Tacton

“Tacton is an extremely powerful tool that brings us closer to our customers by offering customized solutions quickly and cost effectively.”

“With CPQ our sales teams could interpret the needs of the customer and quickly identify which solutions within our entire product line best met those needs.”

“Tacton was the only solution we found that makes it possible to approach a configuration from different angles”

Technical Features

  • Extend Needs-based guided selling to customers and partners to ensure customer requirements are accurately met   
  • Automatically propose the optimal product offering every time
  • Enable a robust LeadGen API to integrate to your web platform to share CPQ capabilities online
  • Integrate with any eCommerce platform to enable Customer Self-Service for online configuration and purchasing
  • Connect directly with the leading CRM and ERP solutions for seamless integrations
  • A single source of truth ensures all channels are synced for a seamless experience for your online, direct, and partner sales

Product Resources

Omnichannel Sales Product Sheet

Take a deep dive with our latest product sheet

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Tacton Smart Commerce eBook

Get the ultimate guide to Tacton Smart Commerce

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Product Training and Certification

Equip your team with the best trainings and certifications for your CPQ investment

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Customer Success at Tacton

Much like omnichannel sales, we’re with you every step of the way. Should you decide to extend your CPQ and Visualization solutions across channels (and we think you should), our team of experts are prepared to set you up for success.

Whether you extend the tools to partners, self-service, or on your website, we ensure that you are properly implemented and are gaining maximum value across channels.

Transforming your business requires more than some new software tools. This is why we work closely with your team to identify key success measures including a successful implementation, user enablement, and adoption throughout your organization.

Ready to Get Started?

Need more information? Let’s talk!