Tacton Omnichannel Sales for Manufacturing
Give Your Customers a First-Class Digital Buying Experience with Omnichannel Sales for Manufacturing
Meeting with Your Customer Online is a Challenge. We Know how to Address it
Customers are interacting less with your sales team and moving towards an increasingly online buying journey. New digital transformation strategies must put customer engagement at the forefront whether online direct sales, or through partner channels.
While new for many manufacturers, an omnichannel approach is necessary for engaging with customers across the channels they choose. Win the race to reinvent B2B manufacturing sales with an experience that goes beyond traditional interactions and extends your reach to partners, dealers, and customers using self-service for configurable products.
Omnichannel Sales for Manufacturing Features and Benefits
Connect your direct, reseller and online sales channels for a fully synchronized and supported buying journey
Generate high-quality leads with an online configurator to intrigue prospects with ease-of-use of the product
Self-Service enables your customers to build, visualize, and quote their products quickly and accurately
Stay in control of content, product, and prices no matter the channel customers choose
Manufacturers Trust Tacton
- Extend Needs-based guided selling to customers and partners to ensure customer requirements are accurately met
- Automatically propose the optimal product offering every time
- Enable a robust LeadGen API to integrate to your web platform to share CPQ capabilities online
- Integrate with any eCommerce platform to enable Customer Self-Service for online configuration and purchasing
- Connect directly with the leading CRM and ERP solutions for seamless integrations
- A single source of truth ensures all channels are synced for a seamless experience for your online, direct, and partner sales
Customer Success at Tacton
Much like omnichannel sales, we’re with you every step of the way. Should you decide to extend your CPQ and Visualization solutions across channels (and we think you should), our team of experts are prepared to set you up for success.
Whether you extend the tools to partners, self-service, or on your website, we ensure that you are properly implemented and are gaining maximum value across channels.
Transforming your business requires more than some new software tools. This is why we work closely with your team to identify key success measures including a successful implementation, user enablement, and adoption throughout your organization.